My stay at Le Palais Paysan had some genuine highlights, especially the amazing views and welcoming staff, but there were also some frustrations. The grounds are beautifully maintained, and the serenity is unmatched. However, I encountered issues with service consistency and a disappointing incident that affected my overall experience.
Rooms
8.0
The room was spacious and designed with lovely traditional Moroccan touches, offering a comfortable king bed and crisp linens.
Service
6.0
While some staff were very attentive and kind, there were moments of disorganization and rudeness from management that marred my impression.
Location
10.0
The location is stunning, nestled among the Atlas Mountains, offering a peaceful escape while still being close to the city center.
Dining
7.0
The breakfast was enjoyable with fresh ingredients, but there were some inconsistencies in the meal offerings, and the lunch service was notably slow.
Facilities
7.0
The facilities, including the beautifully kept gardens and pool area, were great, but I did wish for more heated areas and consistent amenities.
Dominic
United Kingdom,
December
2024
6.0/10
My stay at Le Palais Paysan was a mixed bag. The amazing views and peaceful location were highlights, but I encountered significant issues with service and dining. While I enjoyed a charming room and had moments of relaxation, the overall experience fell short of expectations due to unresponsive staff and below-average food.
Rooms
9.0
My room was spacious and comfortable, with lovely terraces that offered fantastic views of the mountains. The decor was stylish, making it a lovely retreat after a long day.
Service
5.0
Service was inconsistent. While some staff were friendly and accommodating, others seemed untrained and dismissive when I raised concerns. This inconsistency really affected my experience.
Location
10.0
The location is stunning, surrounded by serene and picturesque landscapes. It felt a world away from the hustle and bustle of Marrakesh, which added to the relaxation.
Dining
5.0
Dining was disappointing, with limited options and slow service that detracted from my meals. The breakfast lacked variety and flavor, and I found the offerings just not up to standard for a place marketed as luxury.
Facilities
7.0
Facilities were satisfactory but had room for improvement. The spa services were enjoyable, though I did notice some noise from the reception area that disrupted the experience.
Oliver
United Kingdom,
November
2024
6.4/10
I had a mixed experience at Le Palais Paysan. The location is stunning with amazing views of the Atlas Mountains, and I loved the relaxing atmosphere. However, the service fell short at times, particularly during dining, and I faced some issues with room requests. Overall, while the setting is magical, there are areas that need improvement.
Rooms
8.0
My room was spacious and beautifully decorated, with a lovely terrace offering great views. However, the bathroom amenities could use improvement, as there was no conditioner provided.
Service
6.0
While the staff were generally polite and attentive, I did encounter moments of poor service, especially during meals, where orders were missed and the response times were slow.
Location
10.0
The hotel is in a amazing setting, very serene and far from the hustle and bustle of Marrakesh, which I loved. The gardens and panoramic views are definitely highlights.
Dining
7.0
Breakfast was quite good, featuring fresh pastries and homemade yogurt, but I did find some inconsistency in the menu offerings between days.
Facilities
7.0
The pool area was lovely and well-maintained, but lacking warmth in the cold months. The hammam experience was nice, though I could hear noise from above during treatments.
Deborah
United Kingdom,
November
2024
7.4/10
My stay at Le Palais Paysan was a good mix of tranquility and beauty, surrounded by stunning mountain views. The staff were welcoming and attentive, making my experience quite pleasant. However, the food could use some improvement as it was good but not really good, and the remote location made dining options rather limited. Overall, a lovely retreat from the hustle and bustle of Marrakech! 🌄🍽️
Rooms
9.0
I had a spacious first-floor room with beautiful decor and a huge comfy bed. The shower was lovely, but I noticed it only had a handheld attachment, which was a bit inconvenient.
Service
8.0
The staff were mostly friendly and accommodating, although I did notice some inconsistency during lunch service when requests took longer than expected.
Location
10.0
The hotel is in a breathtakingly serene location, about a 40-minute drive from Marrakech; it truly felt like an oasis with nice views of the Atlas Mountains.
Dining
7.0
The menu could benefit from focusing more on fresh local dishes instead of trying to cater to Western tastes. While the breakfast was plentiful, I found the overall dining experience could be improved.
Facilities
8.0
The grounds and pool area are exceptionally maintained, providing a perfect place to relax. However, the WiFi was a bit weak at times, especially near my room.
Glenn
United Kingdom,
October
2024
5.8/10
I had a nice stay at Le Palais Paysan, with amazing views of the Atlas Mountains and a peaceful ambiance. The staff were welcoming and accommodating, though I did experience a few hiccups with service and amenities. The food was enjoyable, especially breakfast, but there were moments where I felt improvement was needed. Overall, the stunning location and serene environment make it a unique getaway.
Rooms
8.0
My room was warm and inviting, featuring crisp white linens and a comfortable bed. I appreciated the spacious layout, though the shower was compact. The double sink counter was a nice touch, and I enjoyed having two separate balconies to relax on.
Service
6.0
While some staff members were kind and attentive, there were a few service lapses that stood out. I felt that my concerns weren’t fully addressed at times, and the response to feedback could have been more attentive.
Location
10.0
The location was absolutely stunning, tucked away from the hustle of Marrakech with magnificent mountain views. It truly felt serene and relaxing, a perfect escape from the city's chaos.
Dining
7.0
Breakfast offered a good selection of fresh pastries and yogurt. I enjoyed the food overall, though I found some dishes to lack variety on certain days, which was a bit disappointing.
Facilities
7.0
The hotel had lovely facilities, though the pool was too cold for my liking. I also noted the spa could have been better soundproofed, as background noise was somewhat distracting during treatments.